The core issue with Borrowell Credit Builder's paid ads campaigns lies in a 90% loss of potential users attributable to the absence of a dedicated landing page (without navigation). Despite ad clicks directing users to the Credit Builder page on borrowell.com, the majority navigated away without conversion.

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• Leveraged our pre-existing template, which previously tested well.
• Mimics the design on the borrowell.com, so we could test it before making additional changes.
• Allowed us to meet tight timelines and ship quickly.
• Impact: CTR: 10%, Conversion rate: 4%.

Common themes from competitor analysis

• Hero: Clear and engaging copy.
• How it works section.
• Social proof: Focus on building trust.

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• Revamped look of the page to incorporate updated branding.
• USP (unique selling point): The impact the product could make to build a user’s score.
• Expanded content: Revised how it works, added a features section.
• Social proof: Included testimonials specific to the product.
• A/B testing: H1 copy and hero image based on persona (user intent) from ads, plus CTA button colour.

• Determine if there are any quick wins to start testing and shipping sooner, such as an MVP design.
• Apply the learnings for the next Borrowell product launch.